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Bachelor of Science Quality Assurance
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The BSQA Program
The CSUDH Bachelor of Science in Quality Assurance (BSQA) is designed to develop professionals in the discipline of quality. Quality professionals are members of teams in any profession where their specialized skills promote organizational excellence, reduce waste, and improve existing processes. The term “quality” is not commonly used in the job description or job title. Quality focused activities exist in many job descriptions.
Among the topics studied in the BSQA are Process Improvement, Process Problem Solving, Risk Assessment, Metrology, Quality Management Methodologies, Technical Communication, Measurement Systems Applications, Quality Auditing, and Quality Product or Service Improvement.
The BSQA program curriculum is designed to develop skills which can be applied to most organizational functions where products and services are developed through structured processes. The BSQA includes a metrology concentration option, which is focused on the various types of measurements and calibration procedures applied in laboratory environments. BSQA graduates are process analysis and process improvement specialists.
The business world today is seeking job-resilient employees who demonstrate:
- Flexibility, agility, and adaptability
- Good time management skills
- Collaborative and efficient team participation
- Effective communications
- Detailed fact-based analytics acumen
- Imaginative fact-based problem-solving
The BSQA program of study provides knowledge and practical analytical techniques that apply quality improvement tools and methodologies related to each of these current business needs.
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Topics covered include lean manufacturing, quality improvement, measurement science, systems failure analysis, technical documentation, technical communications, statistical quality control and inspection, the manufacturing process, electrical metrology, quality auditing, measurement uncertainty, dimensional metrology, physical metrology safety and reliability, and value based quality.
Online Course Delivery
The online BSQA program is designed primarily as an upper-division transfer program for students who have completed the majority of their lower-division general education courses. The program requires no on-campus attendance. Courses are offered throughout the year on a trimester basis.
BSQA Learning Outcomes
- Analyzing a Quality Management System/Organizational Excellence Program
- Examining and characterizing a quality management system to reflect the internal culture of an organization
- Illustrating a quality-focused new process development for organizational programs in current organizational programs such as environmental and social governance
- Determining root cause analysis and process improvement for both products and services
- Assessing development and alignment of the human and technological organizational environment
- Explaining in clear and concise technical and non-technical terms process-related and systems-related activities
Benefits of the BSQA Program
- Prepares professionals in Quality Assurance for careers in the design, development, manufacture, and support of products and service.
- Meets the needs and interests of the Quality Assurance professional through a combination of theoretical and practical course work, independent study, and interaction with fellow students and leading professionals.
- Provides a well-rounded learning experience as well as preparation for advanced studies (e.g. Master's Degree) by means of a broad-based curriculum that includes a culminating project.